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Sense won’t work

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I have a 4 month old Sense-love it

a few days ago it went crazy 

at this point  it will not work

button on side does nothing nor vibrates

if you tap the screen you get the time and a half moon which disappears 

it will not swipe at all

i have tried the resets to no avail

 

any ideas 

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2 REPLIES 2

Try installing a new click face or reinstalling current one. This has worked for me in the past.

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Hi @Mark1fit  - if you can't use the button or swipe the face from left edge to the right to get to Quick Settings you won't be able to turn off sleep mode or restart it.

But still try double press of the button or long press on the screen which should give you the option to change clock face.

Also place briefly on the charge cable to see how it reacts and respondsto button press or swipe because the next step would be to let it run flat so that it is forced to shutdown. 

Then and only then recharge it.

Author | ch, passion for improvement.

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