04-06-2022 13:29
04-06-2022 13:29
I have a 4 month old Sense-love it
a few days ago it went crazy
at this point it will not work
button on side does nothing nor vibrates
if you tap the screen you get the time and a half moon which disappears
it will not swipe at all
i have tried the resets to no avail
any ideas
04-06-2022 15:55
04-06-2022 15:55
Try installing a new click face or reinstalling current one. This has worked for me in the past.
04-06-2022
20:19
- last edited on
07-02-2024
13:16
by
MarreFitbit
04-06-2022
20:19
- last edited on
07-02-2024
13:16
by
MarreFitbit
Hi @Mark1fit - if you can't use the button or swipe the face from left edge to the right to get to Quick Settings you won't be able to turn off sleep mode or restart it.
But still try double press of the button or long press on the screen which should give you the option to change clock face.
Also place briefly on the charge cable to see how it reacts and respondsto button press or swipe because the next step would be to let it run flat so that it is forced to shutdown.
Then and only then recharge it.
Author | ch, passion for improvement.