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Sense wristband broke

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‎03-20-2021 16:46 - last edited on ‎03-21-2021 14:11 by Fitbit Moderator

‎03-20-2021 16:46 - last edited on ‎03-21-2021 14:11 by Fitbit Moderator

I've had my fit bit for less than a week and my band broke I don't even know when it broke all I know is the piece that has the little notch on it there's a chunk of it gone. Has this happened to anyone else?

 

Moderator Edit: Clarified subject and updated label

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‎03-20-2021 16:51

‎03-20-2021 16:51

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
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Stepping in the U.S.A. since September 2013. Android 14

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