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Sense wristband has fallen off

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Just got my Sense as a Christmas present  from my daughters. Last week and this week the band has fallen off. It goes back on but this shouldn’t be happening.

 

Moderator Edit: Clarified subject and updated label

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Get with support and see if they can help you. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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Get with support and see if they can help you. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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