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Sense

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‎02-23-2022 20:36

‎02-23-2022 20:36

I purchased my Sense last April. I clean it like suggested, but it the last few months it will not hold a charge for more than 3 days. I never had this problem with my Charge 3 and quite frankly, I wish I had never bought the Sense. I’m totally frustrated with it.

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‎02-23-2022 23:33

‎02-23-2022 23:33

Hi @Nanafromks  - this is a common issue and can be because of setting changes and new introduced features such as Snore detection or issues with specific combinations of phones and Fitbit App versions - have a look at the main battery drainers. How to resolve the Major issues causing short battery life. 

Author | ch, passion for improvement.

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‎03-13-2022 10:13

‎03-13-2022 10:13

@Nanafromks It's under a year old. I would contact support. They can have you do a battery test and may offer you a replacement if it fails. 

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