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Settings issue

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‎06-17-2022 10:58

‎06-17-2022 10:58

In Settings l am in a bind. l had set Sense to "Do not disturb' and 'Sleep mode' to 'On" when l went to change it back it now says 'Do not disturb is locked for 'Sleep Mode', turn off sleep mode to change this setting.

But, when l got to turn off 'Sleep Mode' it tells me it is l' locked for 'Do not Disturb". Turn off do not disturb to change this setting'  !!!

l am brand new to FitBit and not tec savy. Has anyone else dealt with this issue?

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‎06-17-2022 11:53 - edited ‎06-17-2022 11:54

‎06-17-2022 11:53 - edited ‎06-17-2022 11:54

'Don Not Disturb' and 'Sleep Mode' are 2 of the common settings that be be dealt with in Quick Settings by scrolling left (swiping right) one screen from main clock face.  The half moon is Sleep Mode and the horizontal line is Do Not Disturb.

If Sleep Mode is on (half moon lit), turn that off first by tapping that. (I've never seen it 'locked for Do Not Disturb' - doesn't make sense).  Then if Do Not Disturb is still on (horizontal line lit), you can tap that to turn that off.

 

As an aside, Sleep Mode automatically  puts you into Do Not Disturb.

In case you haven't seen:

Getting Started with Fitbit Sense  and Fitbit Sense Manual (pdf) 

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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