Also I’ve called support over the phone, and they took me through steps to do, but nothing worked. I’ve tried charging the phone before I go to sleep. I’ve tried adjusting the band from tight, to snug, to lose and nothing worked. I’ve tried deleting the app and reinstalling on phone, that didn’t work. So I got once last thing to try and it’s going back in the box. And if this fixes the problem, then shame on Fitbit. I’m going to try what someone said about just going to sleep and hitting the I’m sleep now button. But if that works they should put that down that hey, if you hit this button, it won’t record your sleep stages. And I say shame on Fitbit because I shouldn’t have to read through all these post to figure out hey don’t hit that button if you want sleep stages. But maybe that’s just how I see it.
