Sleep stopped tracking my sleep data

[dennisismerlin4]

I’ve tried everything that both posters and fitbit has said would fix the problem, but my Sense doesn’t track my sleep.  It sort of worked one night when it registered that I slept only 3 hours, but nothing since then.  Does getting up to go to the bathroom throw it off?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @dennisismerlin4. Welcome to the Fitbit Community Forums. It's sad to hear that your Sense is still not tracking your sleep data despite the steps you've tried already. I will do my best to help you to sort this out! 

To better assist you, may I know the steps you've tried so far? 

In the meantime, please confirm that you've considered the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.
  
  

For more information, see What should I know about Fitbit sleep stages?