Smart wake issue

[Billhoag]

I have a Fitbit sense and I use my mobile phone alarms. But my Fitbit sense keeps waking my up 30 minutes early. I do not have smart wake activated because I am not using the Fitbit alarm. I do have sleep tracker on. But I cannot find how to disable this annoying feature. I don't snooze my alarms so I find this annoying. Any help is appreciated 

[Guy_]

Hi @Billhoag - when the alarm goes off on the watch you will most likely see it as a notification from the phone, informing you that there is an alarm in 30 minutes.

You can set a sleep schedule on the watch so that it won't react to the notification or may be disable the early warning in your phone alarm settings.

[Billhoag]

Hello Guy, thanks for the info. I like receiving notifications when I receive a text message and similar. Do you know if this will work or is this a hypothetical guess? I have looked and see nothing in the settings you mentioned that will disable this unwanted feature that is costing me 30 minutes of sleep every night. I love this watch, but if I can't figure out how to stop it I am returning it.

[Billhoag]

I think I may have come up with a solution. I will use the alarm feature on the Fitbit instead of my phone. I ran a test and it didn't send a pre alarm. Thanks for the help again Guy

[Guy_]

@Billhoag - thanks, out of interest what phone do you have? 

On Android you get a 5 minutes notification but none when the phone alarm goes off.

Didn't find a setting for changing it.

Watch alarm is better if you feel the vibrations which get weaker as the battery level falls.

[Billhoag]

Hello Guy. I have the Samsung S22 Ultra. No pre alarms acvitely set. So I'm not sure what is causing the pre alarm. It goes off every time I have tested it. It's very annoying. ThevAlarms are easier to manage on my phone. I have multiple alarms depending on the day or need with titles so I don't get confused on the watch doesn't have titles but at least 8 can have multiple alarms depending on the need

[Guy_]

@Billhoag - haven't tested it but found.

On your phone (press and hold Clock launch icon and select app info) or

• Settings
• App settings
• Clock
• Notifications
• Upcoming alarms - disable

Quite why it is 30 minutes for an S22 and 5 minutes for an S9 with no means of controlling it, is a mystery. It would seem it was changed in a later version of the Clock app.

The worst is you don't get a notification on the watch when the alarm does go off.

To do that I use Macrodroid to send me a notification on the watch when the clock app opens.

Also in the Fitbit App, click profile photo, Sense photo, notifications, App notifications, you can untick Clock, as you don't get a notification when the alarm does go off anyway.

UPDATE; tested removing upcoming notifications works.

As you say having a title is important and the fact that the watch alarm doesn't have it is a real shame when it so easily could. I have escalated this but it hasn't made any progress.

Using Google Assistant to set watch Alarms allows you to assign a title but the app doesn't show it.

Eg. " Set (watch alarm) for coffee at 4pm on July 31st"