help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sp02 not registering

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-17-2020 13:23

‎10-17-2020 13:23

I bought my new Sense yesterday and have found that the Sp02 is not registering. I have previously had this on my Ionic, which stopped working yesterday and am aware it is only an overnight measurement. Is there something I need to turn on in the Fitbit app or is this a faulty watch. I have had a few issues with it already, but am putting them down to my learning how the Sense watch works.

Best Answer
2 REPLIES 2

‎10-17-2020 13:27

‎10-17-2020 13:27

The only thing you need is the SpO2 watchface. Switch to the watchface before going to bed and (in my case) after an hour after I wake up the detail show up on the watchface.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎10-17-2020 13:39 - edited ‎10-17-2020 13:40

In response to wtksk8r

‎10-17-2020 13:39 - edited ‎10-17-2020 13:40

wtks8r - Thank you for your reply. I have the clock face for Sp02 already on the watch. I will just see what happens over the next couple of days and if it continues to not register I will take the watch back. So far very underwhelmed with Sense, I am sorry already that I didn't just buy a new Ionic.

Best Answer