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SpO2 and ECG on Sense not working in Kuwait

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‎06-09-2021 05:33 - last edited on ‎06-11-2021 18:29 by Fitbit Moderator

‎06-09-2021 05:33 - last edited on ‎06-11-2021 18:29 by Fitbit Moderator

Why SPO2 tracker is not working in Kuwait? This is frustrating, one of the main reasons for buying sense is spo2 tracker and ECG app and both are not working in Kuwait and Jordan. 
Quick replies are not working on iphone 

 

Moderator Edit: Clarified subject and updated label

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‎06-11-2021 18:44

‎06-11-2021 18:44

Hi @wafaanearat. Welcome to the Community Forums.

 

Thanks for bringing this to our attention. Before anything else, let me explain that the SpO2 and ECG app are available in certain countries that are in compliance with applicable laws and regulations related to our medical products. I understand how much you'd like to take advantage of your Sense features in Kuwait and Jordan, please know your feedback won't be taken for granted as we strive to improve your experience with our products, features and overall environment. For future updates about the availability of these features, check the Health Metrics site and ECG App site.

 

In regards to your other question, currently the quick replies feature is available just on Android phones. While we don't have further details, our team keeps working to find ways to bring quick text replies to messaging apps for other operating systems such as iOS.

 

See you around.

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