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Spo2 not installed

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‎08-27-2021 10:47

‎08-27-2021 10:47

Good day.

My Sense is updated to Version 3.45.1 (20263586).  The SpO2 app is installed.

 

When I sleep with the watch, sync in the morning, and wait a while before checking SpO2 in Health metrics, I simply get a message to download an SpO2 clock face and to download the SpO2 tracker app, which I have done.  There is no SpO2 reading.  When I use the clock face it says SpO2 is not installed, which of course it is.

 

Can anyone provide a solution that would allow me to use my Sense to monitor oxygen saturation?

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‎08-27-2021 11:54

‎08-27-2021 11:54

Try uninstalling the SpO2 app, reboot your phone and reinstall it.

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‎08-27-2021 14:46

In response to SunsetRunner

‎08-27-2021 14:46

That was the first thing I tried.  It had no effect.

 

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