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Sports band disconnecting

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Brand new sports band randomly comes apart from the sense. I don't have this issue with the original band.

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Hi, @SunsetRunner, welcome, you should contact "Customer Support" using the chat facility or phone for a prompt response, alternatively you can contact them via the Fitbit app on your phone. Fitbit's warranty is for 1 year and excludes accidental damage.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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