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Step count notifications incorrect

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‎06-08-2024 03:06

‎06-08-2024 03:06

I keep getting notification saying well done you’ve overachieved your steps but when I open the app, I’m nowhere near my step count and it’s happening every day. How can i stop this ? 

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‎06-08-2024 20:05

‎06-08-2024 20:05

Hi @Sh4ron - firstly make sure the watch is syncing properly, see Why won't my Fitbit device sync?

Secondly go to the Fitbit App Device/Account (Connected to) page and make sure your phone is not also connected to your account.

Author | ch, passion for improvement.

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