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Steps, sleep & heart rate not working-Sense

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‎06-13-2022 23:30 - last edited on ‎06-29-2022 13:14 by Fitbit Moderator

‎06-13-2022 23:30 - last edited on ‎06-29-2022 13:14 by Fitbit Moderator

I bought the Fitbit Sense some 6 months back . Since last week my Walking, Sleep & Heart beat are not tracked and displayed. The display screen shows 0 always. Today I sent a detailed email also to Helpdesk.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-29-2022 13:13

‎06-29-2022 13:13

Welcome to the Fitbit Community, @SugumarS.

 

Thank you for informing us about the issues you experienced with your Fitbit Sense.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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