help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Strap clip broken

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2023 10:11

‎08-30-2023 10:11

Hi the clip that holds the strap has broken can it be repaired or replaced 

Best Answer
0 Votes
2 REPLIES 2

‎09-01-2023 05:10

‎09-01-2023 05:10

Hi @Chris.perry You need to contact Fitbit Support  about this. If it I the part on the watch it probably can't be repaired, but if it is under warranty they should replace the watch. Good luck

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎09-04-2023 12:01

‎09-04-2023 12:01

Remove the clip if it's still in the unit and the other strap.  See the rest of my reply on the same topic under "Fitbit Sense Strap is Useless"

Best Answer
0 Votes