05-11-2021 14:10
05-11-2021 14:10
Suddenly the battery drained within 6 hours and is continuing to do this. Used to last 3 days before.
tried many of the suggestions on this switching off Bluetooth rebooting etc but no change
any other solution or I will need to send back ?
05-11-2021 14:27
05-11-2021 14:27
I’m having the same problem 😩
Best Answer05-11-2021 19:06
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05-11-2021 19:06
A week ago for 4 days I had this issue, then as crazy as this started, it stopped and I'm back to 3 days
Best Answer05-12-2021 09:17
05-12-2021 09:17
Wondering the same thing I’m currently losing 10% or more per hour! It’s not going to last a day and I didn’t change anything.
Best Answer05-12-2021 12:30
05-12-2021 12:30
Do a factory reset, then after you things set up again..turn off Bluetooth. That is what is sapping the battery.
Best Answer05-12-2021 14:55
05-12-2021 14:55
Same thing! I charged it yesterday and I’m down to 40% now!
Best Answer05-12-2021 18:44
05-12-2021 18:44
Best Answer05-12-2021 18:46
05-12-2021 18:46
05-13-2021 02:44
05-13-2021 02:44
did they make you send the one you have back first? Anyway, I said no, send me the replacement first which they refused to do... In addition, I did the factory reset etc. Turn off blue tooth and I am going into the 4th day with 74%.battery.
05-13-2021 09:21
05-13-2021 09:21
Best Answer05-13-2021 09:38
05-13-2021 09:38
I am having the same issues. Charged yesterday to 100% and battery is already at 14% today and I have Auto-on off, and the SpO2 off. I called customer support and they are sending me a new watch after they checked on a few things like where I purchased and my warranty. Might give them a call and see if yours needs replaced as well.
Best Answer05-13-2021 10:52
05-13-2021 10:52
Best Answer06-22-2021 11:06
06-22-2021 11:06
I just started having this problem a few days ago out of the blue. I haven't changed anything on my watch or app but I charged it all night last night and went to go on a 3 mile run this morning and the battery was drained half way into my run. I've done what everyone has said here. I just uninstalled the app and did a reset on my watch and resynced it. Now I'm fully charging the battery again and we will see what happens. May have to call them as a last resort. So frustrating!
Best Answer06-22-2021 13:27
06-22-2021 13:27
don't forget to turn off bluetooth.