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Swipe function on Sense stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2021 08:07 - last edited on ‎06-25-2021 15:25 by Fitbit Moderator

‎06-21-2021 08:07 - last edited on ‎06-25-2021 15:25 by Fitbit Moderator

My Fitbit sense stopped working. Unable to swipe screen nor press any buttons on screen. Need help 

 

 

 

 

Moderator edit: subject for clarity

 

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2 REPLIES 2

‎06-21-2021 08:51

‎06-21-2021 08:51

Did you try restarting it while charging? Hold the button in for about 10-15 seconds until Fitbit logo comes up.

Best Answer

‎06-25-2021 15:30

In response to SunsetRunner

‎06-25-2021 15:30

Hello @Wyc1. Welcome to the community forums! @SunsetRunner It's nice to see you around and thanks for your input! 

 

@Wyc1 I was able to see that you reached out to our Support Team and they provided information and assistance. It seems that you have replied to the email they sent and I'd like to let you know that they will get in touch with you shortly. Please keep an eye on your inbox. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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