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The button on the Sense activates itself

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Is this the normal behavior? In the video I don't press the button any time i just flex my wrist. https://youtu.be/y7JmVSief8Y

 

 

 

 

Moderator Edit: Clarified subject

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No, @Rinopopo, it is not normal behavior, but there have been other posts in this forum with users experiencing the same thing.  I find the button hard to press, and have never have had it get accidentally pressed, but if you do a search on this forum you will find out such reports.

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Doesn't seem normal.

 

Also try in your watch settings with the screen wake option set to button only, and turn off shortcuts to see if there is a difference.

Author | ch, passion for improvement.

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Hello @Rinopopo Welcome to the Community Forums! @USAF-Larry @Guy_ I appreciate your input! 

Please note that contact with water can behave as a button press. In this case as @Guy_ mentioned, please review the button shortcuts and quick settings. How do I navigate my Fitbit device?

Keep me posted. 

Wilson M. | Community Moderator, Fitbit.
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It happens to me as well. When I grab a glass out of the cabinet, when I open a door handle, when I put my hand down to push myself up.  I liked the button tied to alexa as it was on my versa 2, but I'll be doing something and alexa will start talking to me.  Its very annoying and I have decided to send mine back.  Hopefully sense 2 and versa 4 go back to a physical button!  

 

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Hello @Moosetracks It's great to see you around! Thanks for the information!

Are you wearing the Sense too tight? I also suggest to wear it a little bit looser so the button isn't activated when you bend your wrist. In the meantime, I recommend performing a restart to see if that helps or makes a difference. For instructions, please see: How do I restart my Fitbit device?

Let me know how it goes. 

Wilson M. | Community Moderator, Fitbit.
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