01-18-2021
13:45
- last edited on
01-20-2021
08:14
by
WilsonFitbit
01-18-2021
13:45
- last edited on
01-20-2021
08:14
by
WilsonFitbit
Is this the normal behavior? In the video I don't press the button any time i just flex my wrist. https://youtu.be/y7JmVSief8Y
Moderator Edit: Clarified subject
01-18-2021 13:53
01-18-2021 13:53
No, @Rinopopo, it is not normal behavior, but there have been other posts in this forum with users experiencing the same thing. I find the button hard to press, and have never have had it get accidentally pressed, but if you do a search on this forum you will find out such reports.
01-19-2021 00:38
01-19-2021 00:38
Doesn't seem normal.
Also try in your watch settings with the screen wake option set to button only, and turn off shortcuts to see if there is a difference.
Author | ch, passion for improvement.
01-21-2021
06:59
- last edited on
09-08-2024
07:51
by
MarreFitbit
01-21-2021
06:59
- last edited on
09-08-2024
07:51
by
MarreFitbit
Hello @Rinopopo Welcome to the Community Forums! @USAF-Larry @Guy_ I appreciate your input!
Please note that contact with water can behave as a button press. In this case as @Guy_ mentioned, please review the button shortcuts and quick settings. How do I navigate my Fitbit device?
Keep me posted.
01-22-2021 05:17
01-22-2021 05:17
It happens to me as well. When I grab a glass out of the cabinet, when I open a door handle, when I put my hand down to push myself up. I liked the button tied to alexa as it was on my versa 2, but I'll be doing something and alexa will start talking to me. Its very annoying and I have decided to send mine back. Hopefully sense 2 and versa 4 go back to a physical button!
01-23-2021
03:15
- last edited on
09-08-2024
07:51
by
MarreFitbit
01-23-2021
03:15
- last edited on
09-08-2024
07:51
by
MarreFitbit
Hello @Moosetracks It's great to see you around! Thanks for the information!
Are you wearing the Sense too tight? I also suggest to wear it a little bit looser so the button isn't activated when you bend your wrist. In the meantime, I recommend performing a restart to see if that helps or makes a difference. For instructions, please see: How do I restart my Fitbit device?
Let me know how it goes.