The time on my Sense won't update

[SunsetRunner]

My sense is not changing to summertime,i really tried everything!

Moderator Edit: Clarified subject

[SamanthaB293 · Accepted solution]

Are you saying that your time is off on your watch? If so it's likely a setting here..

Fitbit App -- Click your icon in the top left -- Account Settings -- Timezone.

Make sure that's set correctly 🙂 

[SunsetRunner]

The time is one hour behind,still on winter time.


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[SamanthaB293]

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@SunsetRunner wrote:
The time is one hour behind,still on winter time.


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Try the steps I mentioned in my last reply. Should fix your problem 🙂

[Guy_]

Hi @SunsetRunner  - it's important that the watch is syncing correctly as each time it does it picks up the correct time from the phone.

Even if you turned off automatic time zone and set the time zone manually as suggested by @SamanthaB293 ,  it still needs to sync.

Try restarting the watch and syncing a few times, if still not working, try logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and restart the phone.

Login to the Fitbit App and wait for any pair, link or Fixit prompts and sync.

[SunsetRunner]

Thank you,I will try and let you know.

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[SunsetRunner]

By clearing the cache it worked like magic,Thank you Samantha