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The wallet icon is missing on my Sense

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‎11-15-2024 17:51 - last edited on ‎11-20-2024 15:48 by Fitbit Moderator

‎11-15-2024 17:51 - last edited on ‎11-20-2024 15:48 by Fitbit Moderator

i just get my fitbit sense but the wallet icon on my apps is missing or not appear infront of the screen. Any solution on that tq. I am from Malaysia

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

‎11-16-2024 04:00

‎11-16-2024 04:00

Hello @Alwie77 and welcome to the Community.  Your Sense has the firmware from when it was manufactured.  It's possible you need a firmware update to get the Wallet icon.  The current firmware is 128.6.17.  You can find your firmware by tapping on your device/battery icon in the upper left of your Fitbit app, then your Sense tile.  You should get your firmware updates over the next 2-3 days.

This Help article has the country list for Google Wallet for Fitbit.  Malaysia is on the list.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
1 REPLY 1

‎11-16-2024 04:00

‎11-16-2024 04:00

Hello @Alwie77 and welcome to the Community.  Your Sense has the firmware from when it was manufactured.  It's possible you need a firmware update to get the Wallet icon.  The current firmware is 128.6.17.  You can find your firmware by tapping on your device/battery icon in the upper left of your Fitbit app, then your Sense tile.  You should get your firmware updates over the next 2-3 days.

This Help article has the country list for Google Wallet for Fitbit.  Malaysia is on the list.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer