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Time zone on app keeps reverting to GMT Universal

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‎10-26-2020 22:26

‎10-26-2020 22:26

Hi all,

I noticed that whenever I log an event, the time zone on my app always revert back to GMT Universal. That seriously messes up all my data, seeing as the daily information and notifications gets all jumbled up.

 

I've already tried manually setting the time zone, on both the app and my web account. Even after manually setting it and turning off auto timezones, it still overrides this by reverting automatically back to GMT Universal.

 

Does anyone know of a fix?

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2 REPLIES 2

‎10-27-2020 14:13

‎10-27-2020 14:13

When you make those changes on Fitbit.com, do you scroll on down the page and click on "Submit" and then sync the tracker?

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‎10-27-2020 21:54

In response to SunsetRunner

‎10-27-2020 21:54

That's the other issue - I'm currently in the +6:30 Rangoon time zone. When I select this on the Fitbit.com site, it reverts back to GMT Universal as soon as I click "submit". 

 

I tried out other time zones, and they were all able to be submitted/confirmed except for this one for some reason. 

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