06-24-2021
21:15
- last edited on
06-29-2021
14:04
by
LizzyFitbit
06-24-2021
21:15
- last edited on
06-29-2021
14:04
by
LizzyFitbit
Since update, when i swipe up its a black screen, my daily data i.e steps, heartrate, active zone is not there? I have to open the wtch and go into the app? Any fixes?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-25-2021
00:39
- last edited on
07-14-2024
08:27
by
MarreFitbit
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-25-2021
00:39
- last edited on
07-14-2024
08:27
by
MarreFitbit
Have you tried to shutdown the watch from Settings - place it on the charger to restart it?
If it was working before the update, probably best to inform Fitbit Support directly. They may be able to help you.
Author | ch, passion for improvement.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-25-2021
00:39
- last edited on
07-14-2024
08:27
by
MarreFitbit
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-25-2021
00:39
- last edited on
07-14-2024
08:27
by
MarreFitbit
Have you tried to shutdown the watch from Settings - place it on the charger to restart it?
If it was working before the update, probably best to inform Fitbit Support directly. They may be able to help you.
Author | ch, passion for improvement.