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Tracking while not being worn

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‎01-05-2021 00:01

‎01-05-2021 00:01

I bought Fitbit sense like 10 days ago. I have all software updated. I use it to track my sleep, yesterday I wore my watch and slept from 10:30 pm but when I woke up and checked my sleep score I found something weird. 

 

It says that I have been sleeping sense 7:30 pm which I wasn't wearing it. I tried to replicate how this happen it looks like as soon "any surface" neat the sensors on the back of the watch it start tracking even if this is not a skin.

 

This means the metrics are not accurate.

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‎01-06-2021 04:10 - edited ‎01-06-2021 04:10

‎01-06-2021 04:10 - edited ‎01-06-2021 04:10

Hi @AhmadMagdy   When you take it off, place it face down, and the semsors will turn off almost immediately. If the sensors are near a surface it will keep trying to read heart rate et

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-06-2021 05:08

In response to NellyG

‎01-06-2021 05:08

Hi @NellyG, 

 

I will try to follow this and see how it goes thanks for the suggestion.

But I feel there is something to be improved by fitbit if the sense detected no heart beat it needs to stop.

 

 

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