help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Two Sense watches dead, deceased, lifeless.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-13-2023 07:20

‎07-13-2023 07:20

Reading all the threads, this appears to be a sub-standard company with a rubbish product. My wife and I each have a Sense. Both packed up around the same time almost 1 year after purchase. No charge, blank screen on one, red exclamation mark on the other. Dead, deceased, they are no longer in this life. FitBit app on phone refuses to open. Total waste of money. I seek help but not optimistic... 

Best Answer
0 Votes
1 REPLY 1

‎07-13-2023 07:54

‎07-13-2023 07:54

Hi @CaptainHaddock - cleaning can be an issue have a look at How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

It sometimes pays to charge a bit and restart the watch while on the charger by holding the button for 10 seconds till it vibrates and the logo appears, if it will.

Author | ch, passion for improvement.

Best Answer
0 Votes