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Unable to contact Support via chat

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‎08-01-2022 17:26 - last edited on ‎08-02-2022 10:28 by Fitbit Moderator

‎08-01-2022 17:26 - last edited on ‎08-02-2022 10:28 by Fitbit Moderator

I cannot get a chat window to open..it goes to black screen and gives me an error message every time

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

‎08-01-2022 18:04

‎08-01-2022 18:04

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
3 REPLIES 3

‎08-01-2022 18:04

‎08-01-2022 18:04

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎08-24-2022 00:19

In response to Odyssey13

‎08-24-2022 00:19

Then why doesn't the app say that? Right now it just had an "unexpected" error.

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0 Votes

‎08-24-2022 06:59

In response to meggawat

‎08-24-2022 06:59

@meggawat no idea. I just have the customer support numbers from hanging around the forums.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes