Update and died

[spenla]

I updated my Sense today and it died.  Will not power on, wven connected to charger. 

[LokeAa]

When you had it connected to the charger - did you try to hold the button for at least 10 seconds? If not, try - after 10-15 secs the Fitbit Logo should appear.

[BOZO1954]

Thank you will do

[ematthews1979]

I am having the exact same problem. I tried the charging reset. There’s no response, my Fitbit sense just randomly died and will not turn back on. 

[LokeAa]

@ematthews1979 , and you are sure your finger didn't slip from the button? I restart my devce from time to time, and I have to try several times because my finger somehow slips from the button. It's tricky...and when it is dead it is even worse because you can't feel any vibration.