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Update and died

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‎08-13-2022 15:39

‎08-13-2022 15:39

I updated my Sense today and it died.  Will not power on, wven connected to charger. 

Best Answer
4 REPLIES 4

‎08-13-2022 20:01

‎08-13-2022 20:01

When you had it connected to the charger - did you try to hold the button for at least 10 seconds? If not, try - after 10-15 secs the Fitbit Logo should appear.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer
0 Votes

‎08-13-2022 20:03

In response to LokeAa

‎08-13-2022 20:03

Thank you will do
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0 Votes

‎08-13-2022 20:04

‎08-13-2022 20:04

I am having the exact same problem. I tried the charging reset. There’s no response, my Fitbit sense just randomly died and will not turn back on. 

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0 Votes

‎08-13-2022 20:33

In response to ematthews1979

‎08-13-2022 20:33

@ematthews1979 , and you are sure your finger didn't slip from the button? I restart my devce from time to time, and I have to try several times because my finger somehow slips from the button. It's tricky...and when it is dead it is even worse because you can't feel any vibration.

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer
0 Votes