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Watch keeps turning off

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‎01-01-2021 09:17

‎01-01-2021 09:17

Hello.

I have had my new sense a week and it keeps shutting itself down. It is updated with thr new software. What do I need to do?

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‎01-01-2021 09:34

‎01-01-2021 09:34

By shutting down, @Rae0710, do you mean that it becomes unresponsive to either a double tap of the screen, or a press of the side button?  Do you have to manually start it pressing and holding the side button?  If the latter, you need to contact support.

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‎01-01-2021 09:56

In response to USAF-Larry

‎01-01-2021 09:56

It becomes non responsive likes it is off but then the voice response
comes on..
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