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Weather app

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‎03-24-2022 16:19

‎03-24-2022 16:19

The weather app stopped working about a week ago. A message says to sync the Fitbit mobile app to update. I sync the mobile app on my iPhone, but I keep getting the same message. Any ideas

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4 REPLIES 4

‎03-24-2022 19:16 - edited ‎03-24-2022 19:16

‎03-24-2022 19:16 - edited ‎03-24-2022 19:16

Hi @Jbobb  - have you tried removing cities and using current location in the weather app settings?

 

And then syncing.

Author | ch, passion for improvement.

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‎03-25-2022 06:51 - edited ‎03-27-2022 07:07

In response to Guy_

‎03-25-2022 06:51 - edited ‎03-27-2022 07:07

I did not have any cities, only current location. It still doesn't work.

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‎03-26-2022 21:18

In response to Jbobb

‎03-26-2022 21:18

@Jbobb- it is inadvisable to post private details on this public site.

 

You can edit your post to remove the private details by clicking on the 3 dots or hidden box on the line of date in the post.

 

As it is asking you to sync, are you sure you don't have a sync issue, that restarting both phone and watch may resolve?

Author | ch, passion for improvement.

Best Answer

‎03-27-2022 07:11

‎03-27-2022 07:11

Problem solved. I did not have any cities selected - only "present location." As soon as I added a city to the list, the weather began working.

Note that I am still not able to get the present location part to work. Apparently the app is not able to get the present location, despite the fact that all the "access location" settings are set to always (for the Fitbit, and for the weather app).

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