06-05-2024 08:53
06-05-2024 08:53
I received a replacement Sense as it was stuck on the logo. Still under warranty.
After setting it up I can not find the SpO2 clock I was using. There was a a section that specifically had SpO2 clocks. It isn't there anymore either. Help!
06-05-2024 23:02 - edited 06-05-2024 23:02
06-05-2024 23:02 - edited 06-05-2024 23:02
Hi @mariok. - if you didn't note the names of the clocks you were using before doing the replacement you will need to search in the gallery tile for it.
It may have been a premium only face and if you don't have that any longer it may not show, though it may if you do a web search.
However the Sense doesn't need an SpO2 clock face to show the one value it calculated for the night, and you can use the space more efficiently using other clock faces.
To see the Spo2 result swipe the clock face to the left, tap on the Today app and you can see the value and range there (you may need to use EDIT at the bottom to add it).
Author | ch, passion for improvement.
06-06-2024 09:26
06-06-2024 09:26
Hello @Guy_ Thank you for the response.
I am in Canada so this applies here and I would think in the USA as well.
I am a premium member. Yes I do have the advanced settings turned on so I can see the SpO2 value. Correct, you don't need an SpO2 clock face to have it record. I like the clock I was using which is called SpO2 Stack.
It and one other that I know of SpO2 Signature isn't there anymore either.
However I did find it through another route.
Select your google account top right on the app. Then select Fitbit settings. Then at the bottom select Connected Apps. Then at the bottom select Smartwatch Apps and Clock Faces. You now have more selections. Select Clock Faces - SEE ALL (you will see the warning some clocks only available to Premium Users)
Below that is the heading "By Fitbit" and to the right "SEE ALL" Select See all. Now you have all the clocks including the SpO2 clocks. Select the clock you want then select "OPEN APP" then select "INSTALL" Then give the permissions it needs. I Select All, then select "PROCEED"
Your Fitbit now has the clock you want. Remember you can load 5 faces in total.
Good Luck
06-06-2024 10:09
06-06-2024 10:09
@mariok. - thanks, I see what you meant now, that the formerly used clock faces you had been using were no longer visible in the Gallery tille, but merely clicking the clocks tab at the top (instead of the Sense tab) allows you to search the online Gallery and install them.
Though depending on how you use your watch still recommend looking at others that can give you all sorts of different and useful things.
You can switch between different ones for night and day, if you load several.
A gentle long press on the watch face allows you to choose which, it's very nifty!
Some clock faces even support multiple different views.
Author | ch, passion for improvement.