Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Where is my Sense firmware, OS, update history?

Replies are disabled for this topic. Start a new one or visit our Help Center.

Taking into account that:

  • sometimes Fitbit firmware or OS updates change significantly the way my Sense works, sometimes for the worse, as many of us, Sense users, experienced since last May/June's update,
  • firmware and/or OS updates are made available not at the same time for every user, sometimes weeks apart,
  • it would be very helpful to compare significant changes in our Sense data with firmware/OS update dates,

Is there a way to know my Sense firmware and OS update history, including the dates when they were applied?

If not, where can I find Sense "official" updates release dates?

 

Thanks.

Best Answer
3 REPLIES 3

It would be good if there was a proper history.

 

It should be noted also that Fitbit make on the fly changes [Health Metrics, Fitbit App tiles etc.] without notification - they just appear which further complicates keeping track of changes.

 

In addition, many updates and settings changes can get done when you charge the watch without you knowing.

Author | ch, passion for improvement.

Best Answer

Thanks, @Guy_ .

 

So, you have also the impression that we have not access to a history of the updates done since we bought our Fitbit device. I haven't found anything about that on the help pages.

 

I think that, when everything goes ok and updates do improve existing features, we wouldn't even bother with that. But what happened after the May/June update (I don't even know anymore its number, had to do a wild search to try to find it) and our willing to help get things right again, makes that history a great help, at least for some of us, users, I think. It wouldn't be that difficult for Fitbit to provide that, anyway.

 

Concerning the "on the fly changes" you mention, I had already suspected that. It's hard to find a good reason why Fitbit keeps so secretive about those changes and updates. They would be quite helpful now.

Best Answer

I agree with you @SunsetRunner . Its very hard to help Fitbit and others when we don't have the information at hand.

 

From experience I keep a log of when things get updated,  so to know how to help and see what's changed.

 

In the playstore you can see a history of all App updates, but only the last one. It would be good if Fitbit did the same.

Author | ch, passion for improvement.

Best Answer