08-24-2021 01:06 - edited 08-24-2021 02:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
08-24-2021 01:06 - edited 08-24-2021 02:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Taking into account that:
- sometimes Fitbit firmware or OS updates change significantly the way my Sense works, sometimes for the worse, as many of us, Sense users, experienced since last May/June's update,
- firmware and/or OS updates are made available not at the same time for every user, sometimes weeks apart,
- it would be very helpful to compare significant changes in our Sense data with firmware/OS update dates,
Is there a way to know my Sense firmware and OS update history, including the dates when they were applied?
If not, where can I find Sense "official" updates release dates?
Thanks.
08-24-2021 04:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


08-24-2021 04:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
It would be good if there was a proper history.
It should be noted also that Fitbit make on the fly changes [Health Metrics, Fitbit App tiles etc.] without notification - they just appear which further complicates keeping track of changes.
In addition, many updates and settings changes can get done when you charge the watch without you knowing.
Author | ch, passion for improvement.
08-24-2021 04:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
08-24-2021 04:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Thanks, @Guy_ .
So, you have also the impression that we have not access to a history of the updates done since we bought our Fitbit device. I haven't found anything about that on the help pages.
I think that, when everything goes ok and updates do improve existing features, we wouldn't even bother with that. But what happened after the May/June update (I don't even know anymore its number, had to do a wild search to try to find it) and our willing to help get things right again, makes that history a great help, at least for some of us, users, I think. It wouldn't be that difficult for Fitbit to provide that, anyway.
Concerning the "on the fly changes" you mention, I had already suspected that. It's hard to find a good reason why Fitbit keeps so secretive about those changes and updates. They would be quite helpful now.
08-24-2021 06:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


08-24-2021 06:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I agree with you @SunsetRunner . Its very hard to help Fitbit and others when we don't have the information at hand.
From experience I keep a log of when things get updated, so to know how to help and see what's changed.
In the playstore you can see a history of all App updates, but only the last one. It would be good if Fitbit did the same.
Author | ch, passion for improvement.
