Sorry to hear about your discovery! The Sense has been a real let-down for me personally and the more of this forum that I read, the uglier Sense becomes.
I have contacted support seeking a clear list of features per Country and by device OS. Some doubts anything will be provided.
Thankfully, I am still in the refund window (and find that more appealing than continuing to unravel the string of disappointments around my wrist).
My thoughts are that they sell a product that has known nuances and bugs (eg. HR is faulty, platform variations) and are happily selling them without any warning to buyers. The nuances could be clearly tabled in the sales information. When offering multiple OS platforms that is common sense, informative and useful.
The approach is insulting, obfuscating and misleading, time wasting, anti-social (bloatware and paywalls); and another example of a company outsourcing responsibilities and problem solving to user communities, using the horrid delay tactic of user-voting, having no public development roadmap and this is topped off by pro-forma responses in support channels and forums. Add in the reliance on premium service requirements (to achieve functional basics) and its bloatware - and it cements the feeling that I do not want to deal with Fitbit into the future.
I hope that Apple and Fitbit can come to some under-the-table-agreement that works for you (soon).
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