help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

front screen still in diff laungage

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2020 11:33

‎12-29-2020 11:33

finally getting fitbit sense to connect to wifi all connected. but watch still arrow in middle of a rectagle box  with instructions in all lanuages on it. tried reset button. removed sense added it back nothing. stuck on this front screen anybody has similar or advice please.

Best Answer
0 Votes
3 REPLIES 3

‎12-30-2020 15:21

‎12-30-2020 15:21

@petalrose just to confirm - your sense is linked with your Fitbit account (you can see it in your Fitbit mobile app) but the main screen still shows a startup screen? Like the one before pairing? Does it react to swipes? What happens when you keep pressing the button for 10 seconds or so (it should reboot - go black and logo should flash)? What happens when you if it to the charger?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes

‎12-31-2020 10:58

In response to Marrrmaduke

‎12-31-2020 10:58

HI I RANG THE HELP LINE AFTER LOTS ATTEMPTS FINALLY LOGGED WITH WIFI AND IT UPDATED SENSE AND NOW WORKING


Sent from Outlook
Best Answer
0 Votes

‎12-31-2020 15:01

In response to petalrose

‎12-31-2020 15:01

@petalrose good news! Happy New Year!

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes