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new fitbit sense draining battery

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‎02-20-2022 18:41

‎02-20-2022 18:41

just got a new fitbit sense a week ago and it is requiring a charge in less than 48 hours. my old one lasted 4-5 days. is there anything that can be done. bought through amazon when my other died. please help. thanks 

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‎02-20-2022 19:17

‎02-20-2022 19:17

Welcome to the Fitbit community.

 

What are you're settings? For me brightness dim, screen wake motion and button, always on display off, snore & noise detection off, SpO2 on gets me 4 solid days. Maybe with your new Sense, snore & noise detection is on while on your old one it was off.

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‎02-20-2022 19:17

‎02-20-2022 19:17

Welcome to the Fitbit community.

 

What are you're settings? For me brightness dim, screen wake motion and button, always on display off, snore & noise detection off, SpO2 on gets me 4 solid days. Maybe with your new Sense, snore & noise detection is on while on your old one it was off.

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‎02-20-2022 23:02

‎02-20-2022 23:02

HI @missyfusco6933  -  you probably have all the features enabled all the time and that will be the norm for battery life.

 

You can improve the battery life between charges by removing the ones you don't absolutely need, eg Snore detection, SpO2 tracker app and clock face [which use about 2 days battery for each, my estimate] Look at the drainers How to resolve the Major issues causing short battery life. 

Author | ch, passion for improvement.

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‎02-21-2022 11:21

In response to Guy_

‎02-21-2022 11:21

worked like a charm. the clock was set wrong!
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‎02-21-2022 17:02

‎02-21-2022 17:02

Same issue! Frustrating! Supposed to last 6 days. NOTHING explained that that is only true if you don’t use it. I’ve had to charge mine twice in a week. I didn’t do anything but wear my new Sense today, got my steps in, and it’s down to 60% within 10 hours. What good is a device with multiple apps if you have to turn them all off? 

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‎02-21-2022 18:41 - edited ‎02-21-2022 18:42

In response to CherylBell

‎02-21-2022 18:41 - edited ‎02-21-2022 18:42

@CherylBell Welcome to the Fitbit community.

 

60% in 10 hours is not normal. Even when I use always-on display for 12 hours I use up around 18-20%. You might have a syncing or connection issue.

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‎05-11-2022 03:10

In response to CherylBell

‎05-11-2022 03:10

Right there with you. I am recharging it every 2 to 3 days. I have had it about 3 weeks. If I have to turn everything off what's the point. I don't have the clock face on. This really sucks as I have to take the charger with me everywhere I go.

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‎05-11-2022 09:37

In response to Willsm79

‎05-11-2022 09:37

When I called for tech-support, they told me to go in and turn off the snoring sensor. Apparently that was draining everything. Now I charge it about every 5 to 6 days.
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