help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Best sleep is incorrect

‎08-13-2021 09:15 - last edited on ‎11-04-2021 18:04 by Moderator Alum

‎08-13-2021 09:15 - last edited on ‎11-04-2021 18:04 by Moderator Alum

Fitbit premium sent me a message that my best sleep in the last 7 days was 5 hrs and 16 minutes when the actual was over 8 hrs. What gives ? 

 

Moderator Edit: Personal info removed

 

Best Answer
1 REPLY 1

‎11-04-2021 18:12

‎11-04-2021 18:12

Hey there, @xxx59! Welcome to the Family.

 

Thanks for sharing this information. The information you got looks incorrect but we might have to check some details. For example, how many nights did you wear your Fitbit? Have you receive any other message showing incorrect numbers?

 

I'll be around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes