Flex Sleep log errors

[MaineSails]

When I manually set my sleep log hours today, the fitbit told me my end sleep was before my start sleep. But I was careful to record start as [11:30 pm, previous day], and end sleep at [8:00 am, same day]. I tried it a few times with the same result. Does this thing make mistakes and if so how do I overcome that?

I use the Flex. thank you

[SunsetRunner]

I manually put in the same info as you to test this and came up with different problems. While I was able to input it correctly, it only shows 30 minutes of sleep on my dashboard while it does show 8 hours and 30 minutes in the log. Also, I cannot delete the manual entry and when I sync'd my tracker it did not upload my actual sleep info.

Update: After I logged out of the website and resync'd, the full manual log of 8 hours and 30 minutes shows on the dashboard. I was also able to delete the manual entry. However, my recorded sleep is now gone. It's also now missing from the app as well.

[MaineSails]

seems it just gets worse...???


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Ellen Rowan
175 Plumb Point
Deer Isle, ME 04627
207.348.2777
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[MatthewFitbit · Accepted solution]

@MaineSails You should be able to edit or delte any sleep logs by clicking the appropriate icons above the log on your Sleep page.  If you're having trouble, can you describe exactly what you're seeing, or post a screenshot so that we can help?

You might also find relevant tips in this help article.

[Dreamwalker]

Tired to follow several links mentioned in the sleep tracking discussions and each time received this error message... thought you would like to know

[MatthewFitbit]

@Dreamwalker We recently updated our help site, which is why you're seeing that error. You can safely proceed via the link at the bottom of the page.

[MariaScott]

My Fitbit flex is just logging sleep when I am awake during the day. Why is it doing this. I've not damaged it or got it wet. Why is it malfunctioning?

[EmersonFitbit]

@MariaScott Sorry to hear that!

Is your device going into sleep/activity mode during the day, unintentionally? If so, please try giving it a reboot. That should get it up and running again!