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Search here...sleep not logging

‎04-13-2014 02:08

‎04-13-2014 02:08

Just bought a new fitbit flex and thought that I had followed the instructions for logging my sleep. However there is no sleep log this mornng when I sync. Any advice help?

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7 REPLIES 7

‎04-13-2014 02:38

‎04-13-2014 02:38

Hi, don't panic, you can log your sleep manually easily enough.

To put your fitbit into sleep mode, you need to tap it twice until you get two flashing,lights which then fade away, and to wake it you need to rapidly tap it in the morning
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‎04-30-2014 07:07

In response to Jazzj

‎04-30-2014 07:07

I am doing that, see the 2 fading lights then in the morning it hasn't logged sleep must do it manually which is sort of aggravating.

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‎04-30-2014 18:44

In response to LAMindy

‎04-30-2014 18:44

I am a new fitbit user as well. I am pressing the button twice at night, and in the morning, without consistent success.  It is a hit and miss experience........I don't know if it is recording the correct movements until I sync the device.  I have been doing this 2 weeks, and have not figured it out yet.  I tried the wrist band, without the wrist band, holding the button for a longer period of time, 2 quick presses on the button.....if I find the lucky combination, I'll post.  I am frustrated. 

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‎04-30-2014 20:11

In response to mammie

‎04-30-2014 20:11

I am glad to hear I'm not crazy - it is hit or miss! Have to wait 15 minutes for it to sync to see if it's in sleep mode! Not good!
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‎05-05-2014 10:59

‎05-05-2014 10:59

I have figured it out; or at least i have been able to log my sleep. I find it and it is hit and miss. Sometimes i have to tap for ages before getting it to work. The two flashing lights are different to the set of lights that you see if you do a quick double tap (this is a measure of the % of your goal steps for the day). The lights glow in and fade out and the are spaced apart like eyes. There is also a vibration when you have gone into sleep mode. I have found that I need to tap more than twice and I am getting better at it. Good luck because this feature is great.
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‎05-05-2014 20:49

In response to Morkat

‎05-05-2014 20:49

Thanks for the response. Glad to know I'm not the only one!
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‎07-23-2014 17:13

In response to LAMindy

‎07-23-2014 17:13

I have been trying to use my fitbit One to track my sleep. Since its purchase a few months ago, I have not been successful in consistently tracking and syncing my sleep data. Is anyone else experiencing this difficulty or do I have a defective fitbit One?

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