Sleep not registering

[LMA416]

We've kept a fitbit on our father to monitor his heart rate while he is in hospice.   The bizarre thing is that it is not registering his sleeping pattern at all.  In fact, the dashboard has shown that he has not slept for the last 2 days.  Does anyone have know why that might be?    

[Esya]

Maybe it is taken off as one would a watch before going to bed? Did you ask him/the personel that? It might sound obvious, but without having been there that would be my first thing to check. Do you have heart rate readings for night time?

[LMA416]

Thanks for your reply.  Hospice is being provided here in our home, and he has been sleeping with the fitbit.  

[Esya]

Then I would try restarting the tracker a few times (How do I restart my tracker?) and the app as well.

[Esya]

And if there are syncing issues there are tips for trouble shooting in this article.