04-20-2017 18:51
04-20-2017 18:51
I sent a message to Fitbit customer service on 04-19-2017 that my rather expensive Fitbit Surge screen had broke. Literally 10 hours later I was given two options of a replacement or 50% credit. I love my Surge and chose a replacement. Shipped a few hours later. This is the reason I gave my Apple Watch to my daughter Kylee Barber. Kudos to Fitbit you have a life long customer here.
04-20-2017 21:01
04-20-2017 21:01
Welcome to the forums!
Glad they took care of you! Always good to hear!
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
04-20-2017 21:14
04-20-2017 21:14
Seriously? I have the opposite experience, I'm expecting a replacement for a nackered button: