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Active Minutes - Feedback

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‎02-14-2018 11:19 - last edited on ‎02-15-2018 11:57 by Moderator Alum

‎02-14-2018 11:19 - last edited on ‎02-15-2018 11:57 by Moderator Alum

Team Fitbit,

I posted on the other thread about the Surge not tracking active minutes properly the past week or so.  I've done the reboot and it still doesn't track my walks when I use the GPS feature as active minutes.  Up until a week or so ago it always did.  It does track them as active while I'm walking but when it syncs up they are lost.  Rather than retype the whole thing, go look at the last few posts in this thread.

 

https://community.fitbit.com/t5/Surge/Surge-not-tracking-Active-Minutes/m-p/1808766#M62961

 

Moderator edit: Subject for clarity

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‎02-15-2018 12:00

‎02-15-2018 12:00

Hey @Sparky617! Thanks for posting your feedback. I already addressed this issue that thread, you can keep updating your information in any of both places.

 

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