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Active Minutes not showing up

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‎03-25-2017 12:57

‎03-25-2017 12:57

My active minutes don't seem to work at all. I went on a big cycle today and I've ran around all day. I've got 13 mins active mins. This seems to happen event day. Some days show 0 and I exercise in one form or another each day. Anyone else find the same?? 

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‎03-28-2017 07:03

‎03-28-2017 07:03

Hi @Bethiecc! Please receive a warm welcome to the Fitbit Family! It's great to see you participating in our Community! Heart

 

That's odd! Please check this steps to troubleshoot Active Minutes, hopefully it will give you some light on what's happening! 

 

How are you performing for your workouts? If you’re working at a lower intensity, you can balance that with longer duration and greater frequency, which is great to your sessions but it won't give you Active minutes. If you're working at a higher intensity trying to get a longer duration, let say longer than 10 minutes; it will give you more Active Minutes. Robot wink

 

I'll be around! Smiley Very Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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