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Arrow on screen

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‎10-01-2017 09:34

‎10-01-2017 09:34

Hi my surge won't do anything unless it's on charge. Off charge it displays an arrow on the screen and won't do anything, can anyone help or tell me what is wrong. Thanks 

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‎10-01-2017 10:34

‎10-01-2017 10:34

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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