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BPM

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‎03-06-2016 07:35

‎03-06-2016 07:35

My heart application BPM isn't working on my new surge Fitbit. Any suggestions??
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3 REPLIES 3

‎03-06-2016 15:33

‎03-06-2016 15:33

On the watch try settings/ heart rate- should be on auto or on not off 🙂

If that's not it try resetting the device. (Hold the button on the left and lower right until the surge reboots)
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‎03-06-2016 19:48

In response to SunsetRunner

‎03-06-2016 19:48

I've had it on "On" and "Auto" but nothing ever happens.. I will try to reboot and see if the works.. Thank you very much..

Sent from my iPhone
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‎04-30-2016 17:25 - last edited on ‎01-28-2026 08:19 by Fitbit Moderator

In response to Biglove16

‎04-30-2016 17:25 - last edited on ‎01-28-2026 08:19 by Fitbit Moderator

@Biglove16 welcome to the Community! Besides switching the functions as per @SunsetRunner mentined, you can always try a good restart. I hope this does the trick. 

Keep me posted! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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