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Band disconfort

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‎09-13-2017 07:49 - last edited on ‎09-15-2017 12:14 by Moderator Alum

‎09-13-2017 07:49 - last edited on ‎09-15-2017 12:14 by Moderator Alum

Hi i keep getting a rash from the band and have to stop wearing for a few days till healed, over last few months I really like my surge and wondered if there is a replacement strap that is made from a different material as I know the blaze does.

 

Moderator edit: Subject for clarity

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1 REPLY 1

‎09-15-2017 12:13

‎09-15-2017 12:13

Hi @Faithizz! I'm glad to see you here in the Forums, your comments are very important for us! Cat Happy

 

Sorry to read about the discomfort you're having with your band, but Fitbit Surge doesn't have the option to switch bands; since the tracker is built in. If you're having any inconvenience with your skin after wearing your Surge, check the tips on how to prevent this to happen in the product care instructions page.

 

I  can assure you that Fitbit traps have been tested and are safe. The wristband of most of our trackers is made of a flexible, durable elastomer material similar to that used in many sports watches. It does not contain latex. The clasp is made of surgical-grade stainless steel.  I'd like to mention that all Fitbit devices are compliant with FCC regulations in the product manual. 

 

I'll be around, please keep me posted! Smiley Wink

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