help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Band

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-24-2017 16:36

‎04-24-2017 16:36

Does anyone know who I would call about my band tearing up... I have only had this for around a year and the band is falling apart.. 

Best Answer
2 REPLIES 2

‎04-25-2017 00:08

‎04-25-2017 00:08

You need to contact customer support for that. Their contact details are here:

 

contact.fitbit.com

 

Note that the warranty runs for 2 years in Europe but only 1 year elsewhere. Hopefully you will still be covered.

 

Best Answer
0 Votes

‎04-25-2017 03:43

‎04-25-2017 03:43

My band, my husband's, and his co-worker's have all started tearing just after having them for a year.  We are using duct tape and gorilla glue to hold them together.  I expected more out of a $250 product! 

Best Answer
0 Votes