Battery short life

[Cedargreen]

I suddenly noticed that my Surge wasn't holding a charge more than 48 hours according to the Surge screen. So I contacted customer support who was quick to inform me, after gathering information of time and place of my purchase, told me this was a product flaw and that they were going to send me a replacement. I was thrilled with the service support. But the replacement had the same limited battery life and so they sent me another. It also had the same issue and they sent me another replacement which had the same issues. So now I have 4 Fitbit Surges, none of which hold a charge longer than 48-58 hours, with every feature except watch and steps turned off. The last time I contacted then, yesterday, they informed me that the limited warranty time had expired and that they would give me 25% off any fitbit product. I have only had the latest replcement in my possession for 12 days. So I ask, why would I purchase another Fitbit product?

Moderator edit: edited title for clarity

[SunsetRunner]

Mysterious that the replacements send have the same issues and support not able to help anymore (except giving a discount), though that's up to support and out the hands of the awesome community @Cedargreen 

[ErickFitbit]

@Cedargreen Sounds like you've had an unlucky batch of Surge trackers. I have personally reached out to our Customer Support Team and have been told that someone will follow-up with you sometime early next week with an update and further explanation of the options available. Keep me posted if you don't hear anything by next Wednesday so i can follow up. I am fully confident that our team will be able to clarify with you.