help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth automatically switching off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-19-2016 22:53

‎01-19-2016 22:53

When I turn ON Bluetooth on my Surge after 10 seconds it automatically switches off so I can't sync to the app. Anyone have a solution? Thanks.
Best Answer
2 REPLIES 2

‎01-19-2016 22:58

‎01-19-2016 22:58

Bluetooth is never OFF

 

3 positions 

- OFF (classic, sync available, notifications not available)

- ON (sync available, notifications available)

- PAIRING

 

http://help.fitbit.com/?p=surge

 

 

Best Answer

‎01-21-2016 07:31 - edited ‎01-21-2016 07:33

In response to SunsetRunner

‎01-21-2016 07:31 - edited ‎01-21-2016 07:33

Hello @BDMac welcome to the Fitbit Community! It's great to have you here 🙂  Have you tried to restart the phone and then restart the tracker?  Also is your app up to date?  @SunsetRunner Thanks for your amazing cooperation hope to see you around more often 😉 

 

Catch you later! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer
0 Votes