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Broken glass

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‎09-08-2017 19:26

‎09-08-2017 19:26

My surge glass is cracked, I don't know how it happened...where can I have it fixed, I'm in Quebec City Canada ?

 

How  much should it cost ?

 

Thank you,

 

jocelyn

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4 REPLIES 4

‎09-08-2017 20:49

‎09-08-2017 20:49

It can not be fixed. It needs to be replaced

 

Contact support

http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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‎09-08-2017 21:15

In response to WendyB

‎09-08-2017 21:15

I just wrote them an email.

@WendyB wrote:

It can not be fixed. It needs to be replaced

 

Contact support

http://help.fitbit.com/?cu=1

 

I just wrote them an email.

 

Do you have an idea how much it could cost ?

 

Thank You,

 

jocelyn

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‎09-09-2017 04:46

In response to Joc504

‎09-09-2017 04:46

@Joc504 To avoid any confusion WendyB means the Surge is not repairable and the entire watch would be replaced. The price would most likely be whatever the list price is and maybe a discount. That would be determined by Customer Support. Good luck.

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
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‎09-09-2017 08:13

In response to VF31AE3

‎09-09-2017 08:13

Thank You for your answer.

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