help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps swapped with calories

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-07-2017 23:22

‎09-07-2017 23:22

Hi

odd one this. Yesterday I did 13,000 steps and 3000 calories. Today I've logged on to the app and it's saying I did 3000 steps and burnt 12000 calories .  Anyone seen this before and if so, is there a fix for it? 

Thx 

luke 

Best Answer
0 Votes
1 REPLY 1

‎09-09-2017 08:54

‎09-09-2017 08:54

Hi there, @Ljones27uk! Welcome aboard. Hmmm..have you tried to log out of the App and log back in? You can also reboot your phone before logging back in. 

 

Give it a try and let me know how it goes! Man Happy

Solange | Community Moderator, Fitbit
Best Answer