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Can't contact Fitbit Support

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‎06-17-2017 15:29 - last edited on ‎06-19-2017 04:24 by Fitbit Moderator

‎06-17-2017 15:29 - last edited on ‎06-19-2017 04:24 by Fitbit Moderator

 I just called the Fitbit customer service phone number listed (877 623 4779) and got somebody trying to sell me a gift card for $4.95 and they would then send me $100 gift card to wherever I wanted..  then called back a few more times and got something automated that said welcome to live links the best place to meet singles.. 

 

 I just need help does anybody have suggestions  on how to actually contact Fitbit??  When I search help..   contact us everything switched from English to Spanish

 

 

Moderator edit: updated title for clarity

 

 Not sure what's going on but does anybody have suggestions on how to get a hold of customer service ??

 

 

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3 REPLIES 3

‎06-17-2017 16:07

‎06-17-2017 16:07

@C78. Customer Support is 

(877) 623-4997

Every day 4am-9pm PT

Good Luck! 🙂

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
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‎06-17-2017 16:16

‎06-17-2017 16:16

@C78. My bad C78. Your other choices are "Live Chat" or email. Go to the bottom of this page and click "about us". Go to the bottom of that page and click "get support" your choices are located there. Best of luck to you. 🙂

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
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‎06-17-2017 18:37 - last edited on ‎06-19-2017 04:24 by Fitbit Moderator

In response to VF31AE3

‎06-17-2017 18:37 - last edited on ‎06-19-2017 04:24 by Fitbit Moderator

Contact support is here Looks like you just wrote the number down wrong

 

http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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